wee99 Privacy Policy

1. Introduction

This Privacy Policy ("Policy") is issued by wee99 ("wee99", "we", "us", "our"), the operator of the online gaming platform accessible at wee99.org. This Policy applies to all personal data processed in connection with your registration, use of, and interaction with the wee99 platform, including its games, payment systems, customer support channels, and promotional activities.

wee99 acts as the data controller in respect of the personal data of its registered players. This means wee99 determines the purposes and means by which your personal data is processed. Where wee99 engages third-party processors — such as payment providers or identity verification services — those parties act strictly on wee99's instructions and are bound by appropriate data processing agreements.

This Policy should be read alongside the wee99 Terms & Conditions, which govern your contractual relationship with wee99 and incorporate this Policy by reference.

2. Personal Data We Collect

wee99 collects the following categories of personal data in the course of operating its platform and fulfilling its legal and regulatory obligations:

wee99 does not collect sensitive personal data such as racial or ethnic origin, religious beliefs, or health data unless specifically required by applicable law or a responsible gaming intervention and disclosed to you at the point of collection.

3. How We Collect Your Data

wee99 collects your personal data through the following channels:

• Direct submission: Data you provide when completing the registration form, submitting KYC documents, making deposits or withdrawal requests, contacting player support, or participating in promotions.
• Automated technical collection: Data collected automatically when you access wee99.org, including IP address, device identifiers, browser type, session duration, pages visited, and in-game activity logs. This data is collected using cookies, server logs, and similar technologies as described in Section 7.
• Third-party sources: Where necessary for KYC compliance and fraud prevention, wee99 may receive identity verification results from approved third-party verification providers. Payment processors may also share transaction confirmation data with wee99.
• Responsible gaming monitoring: wee99's platform automatically monitors certain behavioural signals — such as deposit frequency, session length, and betting patterns — as part of its responsible gaming obligations under its international gaming licence.

4. How We Use Your Personal Data

wee99 uses the personal data collected for the following specific purposes:

• Account creation and management: To register your account, verify your identity, manage account settings, and maintain accurate player records.
• Service delivery: To provide access to games, process bets, settle winnings, and operate all platform features available to registered players.
• Payment processing: To process deposits and withdrawals via JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank, and to maintain an accurate financial transaction history for each account.
• KYC and identity verification: To comply with our obligations under anti-money laundering (AML) and Know Your Customer (KYC) requirements applicable under wee99's international gaming licence.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, unauthorised account access, bonus abuse, and other prohibited conduct as defined in the wee99 Terms & Conditions.
• Responsible gaming: To monitor gameplay patterns for signs of problem gambling, enforce player-requested limits and self-exclusion, and intervene proactively where required by licence obligations.
• Customer support: To respond to your queries, resolve complaints, and maintain a record of support interactions for quality assurance and dispute resolution purposes.
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates where you have consented to receive such communications. You may withdraw this consent at any time via your account settings or by contacting support.
• Platform improvement: To analyse aggregated, anonymised usage data to improve platform performance, game selection, and the overall player experience.
• Legal compliance: To comply with applicable laws, regulatory directives, court orders, and requests from competent authorities.

5. Legal Basis for Processing

wee99 processes your personal data on the following legal grounds, depending on the purpose of processing:

• Contractual necessity: Processing required to perform our contract with you as a registered player — including account management, service delivery, and payment processing.
• Legal obligation: Processing required for wee99 to comply with its legal and regulatory obligations, including AML/KYC requirements and responsible gaming compliance under its international gaming licence.
• Legitimate interests: Processing carried out for fraud prevention, platform security, and aggregate analytics where these interests are not overridden by your data protection rights.
• Consent: Processing for marketing communications and optional cookies, where you have given your express consent. You may withdraw this consent at any time without affecting the lawfulness of prior processing.

6. Data Sharing & Third Parties

wee99 does not sell, rent, or otherwise trade your personal data to third parties for their own commercial or marketing purposes. We share personal data with third parties only to the extent necessary to deliver the wee99 service, comply with legal obligations, or protect the integrity of the platform. The categories of third parties with whom data may be shared are:

• Payment service providers: JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank — for the purpose of processing deposits and withdrawals. These providers receive only the transaction data necessary to execute and confirm payment instructions.
• KYC and identity verification providers: Third-party services used to verify player identity documents and screen against applicable sanctions and politically exposed persons (PEP) lists.
• Game software providers: Third-party game studios and live casino operators whose titles are available on the wee99 platform. These providers may receive anonymised session data necessary to deliver their games but do not receive identifiable player data beyond what is technically required.
• Fraud prevention and security services: Specialist third-party services used to detect unusual account activity and prevent unauthorised access.
• Regulatory and law enforcement authorities: Where wee99 is required to disclose player data under applicable law, court order, or at the direction of a competent gaming or financial regulatory authority.
• IT and hosting providers: Third-party infrastructure providers who host the wee99 platform under strict data processing agreements that bind them to handle data solely on wee99's instructions.

7. Cookies & Tracking Technologies

wee99 uses cookies and similar tracking technologies on wee99.org to enable core platform functionality, maintain session security, and analyse platform usage. The cookies used by wee99 fall into the following categories:

• Essential Strictly necessary cookies: Required for the platform to function. These include session authentication cookies and security tokens. They cannot be disabled without impacting platform functionality.
• Functional Functional cookies: Used to remember your preferences such as language settings, display options, and previously visited game categories.
• Analytics Analytics cookies: Used to collect anonymised data about how players navigate and use the wee99 platform, enabling us to identify performance issues and improve the player experience. These are optional and subject to your consent.
• Marketing Marketing cookies: Used to deliver relevant promotional content and measure campaign effectiveness. These are optional and will only be set with your explicit consent.

You may manage your cookie preferences at any time through your browser settings. Please note that disabling essential cookies will affect your ability to log in and use the platform. wee99 will present a cookie consent notice on your first visit to the platform.

8. Data Retention

wee99 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulatory obligation. The following general retention periods apply:

• Account and identity data: Retained for the lifetime of your account and for a minimum of five (5) years following account closure, in accordance with AML and gaming licence record-keeping requirements.
• Financial transaction records: Retained for a minimum of five (5) years from the date of each transaction, in line with standard financial record-keeping obligations.
• Responsible gaming records: Self-exclusion records and deposit limit histories are retained for the full self-exclusion or restriction period plus three (3) years to support regulatory compliance and dispute resolution.
• Support communications: Retained for three (3) years from the date of the most recent interaction, or longer where a live dispute or regulatory matter is ongoing.
• Technical and analytics data: Typically retained for up to twenty-four (24) months in anonymised or pseudonymised form.

Upon expiry of the applicable retention period, personal data is securely deleted or permanently anonymised in accordance with wee99's data destruction procedures.

9. Data Security

wee99 implements a comprehensive range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and wee99's servers.
• Encryption of sensitive data at rest, including financial records and identity documents.
• Strict role-based access controls ensuring that wee99 staff can only access personal data where it is necessary for their specific function.
• Regular third-party security audits and penetration testing of the wee99 platform infrastructure.
• Multi-factor authentication requirements for all administrative access to wee99's data systems.
• Continuous intrusion detection monitoring and automated alerting for anomalous access patterns.

Whilst wee99 employs industry-standard security practices, no data transmission over the internet can be guaranteed to be completely secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, wee99 will notify affected players and relevant authorities in accordance with applicable notification obligations.

10. Your Privacy Rights

As a wee99 player, you hold the following rights in respect of your personal data. wee99 is committed to facilitating the exercise of these rights without undue delay and, in any event, within thirty (30) days of receiving a valid request:

To exercise any of the above rights, please submit a written request to [email protected] with the subject line "Privacy Rights Request". wee99 may need to verify your identity before processing your request. Please note that certain rights are subject to exemptions where wee99 is required to retain data by law or to defend a legal claim.

11. Children & Minors

The wee99 platform is strictly intended for adults aged 21 years and over. wee99 does not knowingly collect, process, or retain personal data of individuals under the age of 21. Registration is explicitly prohibited for minors, and wee99 employs age verification measures as part of its KYC process to enforce this policy.

If wee99 becomes aware that personal data has been collected from a person under the age of 21 without appropriate verification, that account will be immediately suspended, the data will be reviewed, and any real-money deposits will be returned to the original payment source following a verification process. The account will then be permanently closed and the data deleted subject to any legal retention obligations.

If you are a parent or guardian and believe your child may have registered on wee99, please contact us immediately at [email protected] so we can take appropriate action.

12. International Data Transfers

wee99 operates under an international gaming licence and may process or store personal data on infrastructure located outside of Pakistan. Where personal data is transferred to jurisdictions that may have different data protection standards, wee99 ensures that appropriate safeguards are in place to protect the data to a standard at least equivalent to that described in this Policy.

Such safeguards may include standard contractual clauses, data processing agreements with adequate security provisions, or transfers to jurisdictions recognised as providing an adequate level of data protection. Details of the specific safeguards applicable to any international transfer may be obtained by contacting [email protected].

13. Changes to This Privacy Policy

wee99 reserves the right to update or amend this Privacy Policy at any time. Where changes are material — for example, where we introduce new categories of data collection or change the purposes for which data is processed — wee99 will notify registered players via email or in-platform notification prior to the changes taking effect.

The updated Policy will be published on this page with a revised effective date. Your continued use of the wee99 platform following notification of any material change constitutes your acknowledgement of the revised Policy. Where the legal basis for any new processing is consent, we will seek your express consent before that processing commences.

We encourage you to review this Policy periodically to stay informed about how wee99 protects your personal data.

14. Contact & Privacy Requests

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how wee99 has handled your personal data, please contact our Data Protection team using the details below. All privacy-related requests and complaints will be acknowledged within five (5) business days and resolved within thirty (30) calendar days where possible.

If you are not satisfied with wee99's response to your privacy concern, you may have the right to lodge a complaint with the relevant data protection supervisory authority in the jurisdiction applicable under wee99's international gaming licence. Details of the applicable authority are available upon request from the support team.